Is your team proactively responding customers reviews in real time? Are your responses consistent across every employee and location? Do you maintain your customer engagement effectively in one place? Now you can with RealBrandTM, a solution built to help you better monitor, manage, and respond to your customers.

Customers are regularly taking their business online, from browsing to purchases to company reviews. At Reality Based Group™, we help ensure that your customers have the best experience possible. Our digital solution helps collect and monitor data from over 50 social review sites, including Facebook, Google, and Yelp. This allows you to better understand how your brand is doing in real-time.

After consolidating your online company data into our interactive dashboard, your team can better visualize your brand. You can drill down into multiple data points to see full customer reviews by location. Our experienced team of scorers help you understand how well and how often and how timely your team is responding. With RealBrandTM, you are in control of your online customer experience. Our solution can help empower your team to interact positively and consistently, address your customer needs quickly, and strategically improve overall customer loyalty.